This study aims at human resources development in the convention industry, a
representative knowledge-based industry in the tourism sector. In particular, the study was conducted to extract core competencies and job characteristics of convention project manager serving as the professional convention services. In order to deduce the survey research, we examined pre-studies of job characteristics, core competencies and organizational effectiveness. Of the 600 surveys distributed, 420 were returned. excluding 28 which were found to be inappropriate, 392 were found to be valid to be analyzed as samples. To examine the effects of job characteristics and core competency of the convention project manager on organizational
effectiveness, structural equation modeling(SEM) was established and employed.
Finally, from an academic point of view, the role of human resources is important, but research is very scarce situation in the convention industry. The value of this study is a proof of the need for vigorous research activities on human resources in the convention industry.
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