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주요내용 |
Technology-enhanced tourism, also understood as smart tourism, has played a vital role in transforming travel behavior, activities, and businesses (Gretzel et al., 2015a, Gretzel et al., 2015b). In a larger scope it is transforming societies, cultures and economies. Tourism is an amalgam of industries, such as transportation, accommodation, foodservice, cultural attraction and heritage sites, as well as entertainment and leisure businesses. It is also a social and cultural phenomenon. In this sense, policy makers in central and local governments play a significant role in predicting and managing tourism supply and demand. The past decades have witnessed the convergence of tourism and other sectors including healthcare (medical tourism), environmental conservation (eco-tourism), retail, art, and craft (shopping tourism) and study abroad programs (educational tourism). The scope and significance of tourism has worked to drive the economies of destinations worldwide (Lawton and Weaver, 2010). This new global development is related to a paradigm shift toward a “work in order to play” philosophy (Weaver and Lawton, 2010, p. 63), or social trend that blends the notions of ‘work’, ‘rest’ and ‘play’ in contemporary society. Enhanced by innovative technologies, these trends in tourism have become increasingly embedded in the social, cultural and economic norms of daily life (Hunter et al., 2015). |
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