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[김철원] MICE 운영요원의 직무역량 인식이 직무스트레스와 진로결정자기효능감에 미치는 영향 연구
관리자 19-05-30 10:08 492


 

논문명

MICE 운영요원의 직무역량 인식이 직무스트레스와 진로결정자기효능감에 미치는 영향 연구

저자(참여인력명)

김철원

게재지명

관광레저연구

핵심어

직무역량(Job Competence), 직무 스트레스(Job Stress), 진로결정 자기효능감(Career Decision-Making Self-Efficacy)

초록

The purpose of this study is to investigate effects of the MICE supporters’ job competence awareness on their job stress and career decision-making self-efficacy. In testing the hypotheses propositioned by this study, the job competence revealed a significant effect only on the ambiguity among the 3 factors of the job stress. Meanwhile, job competence and the career decision-making self-efficacy were statistically significantly related to job stress’s factors. However, on the difference in awareness on the career decision-making self-efficacy by the demographic characteristics, a significant difference was shown only on gender and grade, and among them, a significant difference was shown only on the self-selectivity factor. This result revealed that the difference in awareness by participation experience and frequency had no significant difference. Through the results shown above, it is analyzed that the MICE supporters feel job stress on performing the job differently from one’s intention due to unclear instructions or guidelines. This study has a significant value in terms of investigating the MICE supporters who has been relatively overlooked or neglected in the MICE industry that is mainly people’s industry.