논문명 : 컨벤션종사자의 전문성인식이 직무만족 및 직무성과에 미치는 영향연구
저자명 : 김미성, 윤유식
게재지명 : 이벤트컨벤션연구
핵심어 : 전문성인식(Professional Recognition), 직무만족(Job Satisfaction), 직무성과 (Job Performance), 컨벤션 종사자(Convention Industry Employees
초록 : Purpose
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This study aims to examine the degree of recognition of professionalism in the convention industry employees, and this study is to investigate the effect of Professional Recognition on job satisfaction and job performance. Research Design, data, and methodology – This study took a quantitative approach by conducting an online survey which developed by literature review and cross-checking with researchers and professionals. Target respondents were employees who actually deliver organizing and managing convention events. Result – A total of 242 valid samples were used for the empirical analysis. As a result of exploratory factor analysis, the factors of professional recognition of convention employees were classified into 'professionalism', 'social contribution', 'social and economic status', 'work ethic', 'work autonomy'. And as a result of the multiple regression analysis, the professional recognition of professional of convention employees partially influenced job satisfaction, and job satisfaction partially affected job performance. Conclusions – Based on the results of this study, we emphasized the necessity of professionalism in the convention industry by showing the relationship between the professional recognition components affecting the job performance and job satisfaction. In addition, this study suggested that raising the social and personal awareness of the occupation of the convention industry employees will lead the higher satisfaction and performance.
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